Complaints

Clients are at the heart of our business and delivering an outstanding service at all times is what we strive to do.

We are committed to dealing with any complaint fairly and effectively in accordance with the Financial Conduct Authority’s complaint handling rules and guidance. If clients have a cause to complain, a dedicated team focused on ensuring that clients are treated fairly during the process will deal with the complaints.

If our clients are not satisfied with the outcome of their complaint, they will have the right to refer it to the Financial Ombudsman Service, free of charge, at the Financial Ombudsman Service, Exchange Tower, London, E14 9SR, or by going to the website www.financial-ombudsman.org.uk.

Complaints

Authorised and regulated by the Financial Conduct Authority: No. 433288
The information contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.

Past performance is not indicative of future results and no representation is made that results where stated, will be replicated. Investment values rise and fall and the value of them is not guaranteed. On encashment you may not get back the amount invested.